Specialist clinic booking mobile app service covers more specialties

Hong Kong (HKSAR) - The following is issued on behalf of the Hospital Authority:

     The mobile application "BookHA", launched by the Hospital Authority (HA) last year to provide Specialist Outpatient Clinic (SOPC) booking services has been extended to three more specialties, namely medicine, surgery and cardiothoracic surgery. A booking reminder function has also been added to the app.

     The HA spokesman said that starting today (March 13), patients can make SOPC new case booking in gynaecology; ear, nose and throat; eye; neurosurgery; orthopaedics and traumatology; medicine; surgery; and cardiothoracic surgery through "BookHA" anywhere, anytime, instead of visiting the clinics in person or sending in applications by facsimile.

     Patients who have booked an SOPC appointment through the app will receive a pop-up reminder of the appointment on the registered smartphone. If patients no longer need to attend a scheduled appointment booked earlier via the app, they can make use of the "Booking Cancellation" function instead of calling the clinic.
     The HA reminds patients that referral letters within three months of issue from local registered doctors are required for making new case booking at public SOPCs.

Most referral letters issued by the HA carry a 2D barcode which can be scanned with the built-in function of the app, saving time on taking and uploading images of referral letters page by page.

     "The HA will continue to roll out the mobile app booking arrangement to other specialties, with an objective of covering all major specialties in the coming 12 months," the spokesman added.

     "BookHA" can be downloaded free of charge from the Apple App Store (supporting iOS version 7.0 or above) or Google Play (supporting Android version 4.1 or above) and it is available in traditional Chinese and English.

Published on: 2017-03-13

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