HKMA Chief Executive inspects banking services in public housing estates

Hong Kong (HKSAR) - The following is issued on behalf of the Hong Kong Monetary Authority:

     The Chief Executive of the Hong Kong Monetary Authority (HKMA), Mr Norman Chan, visited a mobile branch in Hung Fuk Estate in Yuen Long and a bank branch in Kwai Shing East Estate in Kwai Chung of two respective retail banks to understand the branch facilities and operations from bank staff, and chatted with customers.
     In recent years, retail banks have actively responded to the HKMA's call for financial inclusion and have put the spirit of financial inclusion into practice through utilising technology and flexible operation modes to address the needs for basic banking services of the residents of public housing estates in remote areas.
     Mr Chan said, "I am glad to visit today a mobile branch in Yuen Long and a branch in Kwai Chung which were opened recently to understand their services in remote areas. I commend Hang Seng Bank and Nanyang Commercial Bank for responding actively to the HKMA’s call for enhancing banking services in public housing estates and addressing the needs for basic banking services of the grassroots."
     Currently, three retail banks have in turn launched a total of five mobile branches, which go around 24 locations and public housing estates (please see Annex). Besides, since the end of 2016, retail banks have already opened six branches in remote areas and public housing estates in Tin Shui Wai North, Sha Tin and Kwai Chung respectively.

Published on: 2018-01-12

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