| Customer Reviews: Average Rating: 4.0/5 |
| Totally Worthless, Waste of Money: Rating: 1/5 |
I bought this warranty on a waterproof iPod case and headphones to use while working out in the pool. It was great for three months, then the two plastic rods that hold it in place on your swim cap or band both snapped. It's now worthless.
I bought a "SquareTrade" warranty on it when I first bought it, and when I filed a claim they told me so sad too bad, talk to the manufacturer. And they clearly say they cover an item from the time of purchase.
My advice is to take the money you would pay to SquareTrade and put it in an envelope along with a note that says "Call the Manufacturer". Then if your item breaks, open the envelope and read the note. It's the same customer service you get from this company only you'll still have the money you would have paid them. |
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| BEST CHECK IT CLOSE: Rating: 1/5 |
THEY tend to Not credit you back to the correct card. I DON'T have PayPal account.
Yet, they credited my cancelled warranty back to PayPal. QUESTION??????????
How could this EVER be possible in the first place, IF a person Doesn't have an
account with whomever it might be, That the Crediting company, could except the
payment OR credit????????
It is a TOTAL MESS. I called SquareTrade, and was told I NEEDED to call PayPal.
I Didn't cause the Problem. THEY Did. Totally unreal!!!!
This was Paid with a Master Card.. I have NEVER had a PayPal account...........
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| So worth the money: Rating: 5/5 |
| I purchased a used Xbox and thank goodness added a 2 year SquareTrade warranty for around $12. Like all Xbox's, this one was junk and got the same ring of death that I've read many others have gotten. I first sent it to Microsoft and they said they would fix it for $99, which is all I paid for it in the first place. I decided it wasn't worth it so I decided to make use of the SquareTrade warranty. I sent the Xbox to SquareTrade and in less than 2 weeks my money was refunded- no hassles at all. |
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| Fast, Easy and Pain Free: Rating: 5/5 |
We purchased a squaretrade warranty for a portable DVD player and unfortunately got a lemon of a product.
This was our story...
We used the player once and got a disc error message, since it was still under the factory warranty we paid to send it back to the manufacturers, got it back a month later only to find out the screen has gone out when it was being fixed/shipped. When we called the company back they would not cover it since it was now out of the warranty period, plus they did not cover screens.
So we figured we would put a claim in with Squaretrade fully expecting to get the same run around. However we were pleasantly surprised. We filed our claim, they sent us the shipping label, we got a conformation three days later that it had arrived and that we would receive a full reimbursement of the purchase price within a few days.
I couldn't believe how simple and painless it was and at a competitive price. We will be doing business with squaretrade again. |
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| No problem at all....: Rating: 5/5 |
Everything that I bought on Ebay and refurbished has squaretrade warranties.
So far I had to make two claims and had no problem at all.
Just great! |
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